Grievance Policy

At [Your Company Name], we aim to provide a transparent experience. If you have any complaints, please follow our grievance process.

1. How to Lodge a Complaint

You can send your grievance to our dedicated Grievance Officer via email or post.

2. Grievance Officer Details

Name: [Name of Officer]
Email: [Grievance Email Address]
Address: [Your Office Address]

3. Resolution Timeline

We acknowledge receipt of grievances within 48 hours and aim to resolve all issues within 15 to 30 working days.